Call us: +1 (551) 225-1525

FAQ

Frequently Asked Questions (FAQ)

Welcome to our FAQ page! Below you’ll find answers to the most common questions from our customers.

📦 Orders & Shipping

Q: How long does shipping take?
A: Shipping typically takes 10–12 business days after processing.

Q: What is your order processing time?
A: Orders are handled within 2–5 business days after you place them. Orders placed after 6 PM (LA time) are processed the next business day.

Q: Do you offer free shipping?
A: Yes! We offer free shipping on all orders, with no minimum required.

🔁 Returns & Exchanges

Q: What is your return policy?
A: We offer a 30-day free return policy. Items must be unworn and in original condition.

Q: Can I exchange my item for a different size?
A: Yes! Just contact us and we’ll help arrange an exchange for a different size or style, depending on availability.

Q: How long does it take to get a refund?
A: Once we receive and inspect your return, refunds are processed within 3–5 business days back to your original payment method.

👕 Product & Sizing

Q: How do I choose the right size?
A: Please refer to our size guide on each product page. If you’re unsure, feel free to contact us and we’ll help you choose the best fit.

Q: Are your designs printed or embroidered?
A: All our designs are high-quality graphic prints using premium printing methods for vibrant, long-lasting results.

💳 Payments

Q: What payment methods do you accept?
A: We currently accept PayPal. You can also check out using a credit/debit card through PayPal without creating an account.

📬 Track Your Order

Q: How can I track my order?
A: Visit our Track Your Order page and enter your order information to get the latest shipping updates.

❓ Need More Help?

If your question isn’t listed here, feel free to reach out — we’re happy to help!

Store Information

Store name: Militivin
Address: 1767 Morris Ave, Union, NJ 07083, USA
Email: support@militivin.com
Phone: +1 (551) 225-1525
Working hours: Monday to Friday, 8 AM to 6 PM (LA time)
Responding time: Within 1 business day
Contact page: militivin.com/contact-us